Genshin Impact Download Problems: Why They Happen and How to Solve Them
Antivirus or firewall interference: Explain how some security software can block or slow down the download process. Corrupted game files: Explain how deleting or modifying game files manually can cause download errors. H2: How to Fix Genshin Impact Download Issues H3: Manually Download Game Files: Explain how to download the game files from a different source and install them manually. H3: Use Google DNS: Explain how to change the DNS settings to use Google's servers for faster and more reliable download. H3: Pause and Resume the Download: Explain how to pause and resume the download via the launcher to refresh the connection and speed up the download. H3: Turn Off Antivirus, Firewall or Windows Defender: Explain how to temporarily disable security software that might interfere with the download process. H3: Contact Customer Support: Explain how to contact the official customer support of Genshin Impact for further assistance. H2: Conclusion Summarize the main points of the article and provide some tips for enjoying Genshin Impact. H2: FAQs Provide five unique frequently asked questions and answers related to Genshin Impact download issues. Table 2: Article with HTML formatting Why Does My Genshin Impact Download Keep Failing?
Genshin Impact is a popular free-to-play open-world RPG that has attracted millions of players worldwide. The game features a vast and beautiful world, a rich story, and a variety of characters and gameplay options. However, some players might encounter some issues when trying to download or update the game on their PC, mobile, or PS4 devices. In this article, we will explain why your Genshin Impact download might keep failing and how to fix it.
Common Causes of Genshin Impact Download Issues
There are several possible reasons why your Genshin Impact download might fail or get stuck. Here are some of the most common ones:
why does my genshin impact download keep failing
Unstable internet connection: A poor or interrupted internet connection can prevent you from downloading the game files or cause them to get corrupted. This can happen if your network is slow, congested, or unstable, or if you are using a VPN or proxy service.
Antivirus or firewall interference: Some security software can block or slow down the download process by scanning the game files or restricting the network access. This can happen if your antivirus, firewall, or Windows defender settings are too strict or incompatible with the game.
Corrupted game files: If you delete or modify the game files manually, not from the control panel, you might leave some residual files in your system that can interfere with the download process. This can happen if you try to reinstall the game, change its location, or use third-party tools.
How to Fix Genshin Impact Download Issues
If you are facing any of the above-mentioned issues, don't worry. There are some simple and effective solutions that you can try to fix your Genshin Impact download issues. Here are some of them:
Manually Download Game Files
Sometimes, you might be unable to download Genshin Impact from the official launcher due to server issues or other reasons. In that case, you can try to download the game files from a different source and install them manually. Here's how to do it:
Download the Genshin Impact zip file from .
Download the launcher from .
Download one of the following audio packs according to your preference:
<li Open the launcher and click on Install.
Select the folder where you downloaded the zip file and the audio pack.
Wait for the installation to complete.
Use Google DNS
Sometimes, your default DNS settings might be slow or unreliable, which can affect your download speed and stability. In that case, you can try to change your DNS settings to use Google's servers, which are faster and more reliable. Here's how to do it:
Launch the game and enjoy.
Open the Control Panel and click on Network and Internet.
Click on Network and Sharing Center and then click on Change adapter settings.
Right-click on your network connection and select Properties.
Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
Click on Use the following DNS server addresses and enter the following values:
Preferred DNS server: 22.214.171.124
Alternate DNS server: 126.96.36.199
Click on OK and close the windows.
Pause and Resume the Download
Sometimes, pausing and resuming the download via the launcher can help to refresh the connection and speed up the download. This can also fix some minor errors or glitches that might occur during the download process. Here's how to do it:
Restart your computer and try to download Genshin Impact again.
Open the launcher and click on Pause.
Wait for a few seconds and then click on Resume.
Turn Off Antivirus, Firewall or Windows Defender
Sometimes, your antivirus, firewall, or Windows defender might interfere with the download process by scanning the game files or restricting the network access. This can cause the download to fail or get stuck. To prevent this, you can try to temporarily disable your security software while downloading Genshin Impact. Here's how to do it:
The steps to turn off your antivirus might vary depending on the software you are using, but generally, you can follow these steps:
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Repeat this process a few times until you see an improvement in the download speed or stability.
Find the icon of your antivirus in the system tray (the lower-right corner of your screen) and right-click on it.
Select Disable, Turn off, or a similar option from the menu.
Select a time period for which you want to disable your antivirus (for example, until restart).
To turn off your firewall, you can follow these steps:
Click on OK or Confirm to apply the changes.
Open the Control Panel and click on System and Security.
Click on Windows Defender Firewall and then click on Turn Windows Defender Firewall on or off from the left panel.
Click on OK to apply the ch